Moodle Help FAQ
I don't have internet access or a computer; what are my options?
Students receiving federal financial aid can use their refund (after tuition and fees are paid) to purchase a laptop.
NOTE: For information on how to setup and manage your Chromebook, review the Chromebook Guide for Students by Dinsan Francis.
Our buildings may be closed, but Clackamas Community College has Wi-Fi access in some of our parking lots. Students are welcome to come to campus and use our Wi-Fi while practicing safe social distancing practices.
Students who do not have internet access can also explore various temporary solutions. Some companies may be offering temporary aid for those affected by the coronavirus. CCC cannot recommend any specific service but as of March 17, the following programs are offering free/low-cost internet access:
- everyoneon.org Site has an easy-to-search tool that connects folks with local Internet Service Providers (ISPs) who offer low-cost internet service programs. Lots of new entries in this challenging time!
- Comcast's Internet Essentials - Free for 60 days for qualified low-income families. Call 1-855-846-8376 for English or 1-855-765-6995 for Spanish.
- Comcast is offering Xfinity WiFi free for everyone, with hotspots available to all, including non-Xfinity subscribers. To access the service, look for the “xfinitywifi” network name in a list of hotspots. For more information, go to www.xfinity.com/wifi
- Spectrum Broadband - Free for 60 days to households with a K-12 student or college student who do not already have a Spectrum broadband subscription. Installation fees will be waived for new student households as well. To enroll, call 1-844-488-8395.
Clackamas County Free Wi-Fi Hotspots - These hotspots are designed to allow individuals to park in a designated area with access to high-speed, reliable internet, free of charge. Each hotspot has a range of approximately 200 feet and is located in an area with ample parking. Residents and other interested parties can find a tentative schedule for available hotspots at clackamas.us/cbx.