Moodle Help FAQ
How do I participate in a Zoom meeting in my course?
Zoom
meetings are a way for you to interact with your instructor and classmates via audio and/or video remotely. You do not need a Zoom account to join a meeting, nor view a lecture that your instructor has pre-recorded.
Do I need a camera and/or microphone? It's best if you have those elements available via your computer, tablet, or mobile phone; however, you can also join with audio-only from a basic phone or land-line by calling +1 (669) 900-6833 and then entering the Meeting ID provided by your instructor.
How to Join a Zoom Meeting
Remote meetings—including virtual office hours—are signified by a Zoom icon
in Moodle. Select the nearby link to open the meeting details and click the Join Meeting button.
NOTE:
If no one is in the remote meeting (and you have confirmed that the date/time is correct), it's likely that your instructor is busy in another meeting. Please be patient and/or message your instructor that you are waiting.
If the remote meeting is scheduled for a different day/time, you will not see a Join Meeting button; instead you'll see the message: Unable to join at this time. Review the Start time and return at the scheduled day/time.

Give it a try!
You can ensure that your camera and microphone function, as well as familiarize yourself with some Zoom basics, by following these steps.
- Go to zoom.us/test and click the Join button to experience a test meeting (No one else will be present; it's just you!)
- Join and Test your Audio to make sure it's working
- Mute and un-mute your Audio in case it gets loud in your space
- Open and close the Chat window
- Open the Participants window and explore those controls
- Use the Share screen button to explore those options

Optional: Troubleshooting
Not sure how to Zoom with your device? Check out the Getting Started section—as well as other instructional videos and FAQs—available from the Zoom Online Help Center.
Have a Chromebook? Check out Getting Started on Chrome OS and How to Use Zoom on a Chromebook.
NOTE: It is highly recommended that you download the Zoom App from the Google Play Store on your Chromebook. Be aware that you may experience limited Zoom capabilities on a Chromebook, including lower audio/video quality, and/or the inability to interact with Share Screen and Annotate or to record to your computer. Audio issues? Remember you can always call +1 (669) 900-6833 and enter the Meeting ID provided by your instructor to join a Zoom meeting by phone. You may also want to give the Zoom App on your smartphone a try.