Remote/Online Instruction FAQ and Upcoming Moodle Trainings

NOTE: Look at right for training and resources too.

I've been asked to offer my class online. How do I start?

Assemble your course assets: syllabus, learning outcomes, assessments, required textbooks, resource materials, etc. Next, you'll need to log in to Moodle and locate your provisioned/scheduled course, such as 2020/SP Educational Technology (ED-235-01). If you cannot, please reach out to your department's administrative assistant or Once you find your course... look for the Welcome to Moodle—which is available at any time via the red bar at the top of every Moodle page under Faculty >  Welcome to Moodle. Then, follow the Start of Term Procedure checklist provided to prepare your online course.

You may also want to review our NEW! 2021-22 Course Structure Template, which includes the Course Structure Template Checklist and the Peralta Online Equity Rubric 3.0 in its additional resources section.

What are the best practices and resources for remote/online learning?

Explore this best practices and resources for remote/online learning resource for help with using Moodle; using synchronous sessions (Zoom or other tools); minimizing the potential for Zoombombing; pursuing regular and substantive interaction in your courses; FERPA and remote/online learning; and accessibility and remove/online learning.

How does my student get access to the internet?

The CCC Coronavirus (COVID-19) Notifications page has answers to these questions and more—with up-to-date student services contacts, key information and resources, and communications from CCC leadership.

My on-campus course relies heavily on face-to-face interaction. What can I do to replicate that experience with my students?

Moodle provides several options to encourage student collaboration and community building, such as discussion forumsgroup assignments, and the glossary activity. Review the Regular and Substantive Interaction PDF for some additional strategies. 

How can I hold office hours or meetings online?

Zoom Video Conferencing can be used to conduct and record online office hours and meetings independently or within Moodle (via the Zoom meeting activity). Look for the Setup & Basic Use PDF—which is available at any time  via the red bar at the top of every Moodle page under Faculty > Zoom Video Conferencing—for step-by-step instructions.  NOTE: Zoom is continuously updating its platform security, so be sure to download the latest version when prompted.

How can I ensure that my students will meet their learning outcomes or competencies and knowledge requirements online?

Just as you would in a face-to-face course, state your learning outcomes directly in Moodle—ideally in the summary of each applicable module. Then, align each learning outcome with an appropriate assessment (Moodle activity) to measure the outcome. Review the Universal Design for Learning (UDL) and Applying the Basics of Bloom's Taxonomy to eLearning for some additional strategies. 

How do I make sure my online course is accessible for students with disabilities?

Moodle is designed to provide equal functionality and information to all people. This means that there should be no barriers for people regardless of disabilities, assistive technologies that are used, different screen sizes and different input devices (e.g. mouse, keyboard and touchscreen). So, be sure to use the built-in tools available in the ATTO text editor to create, manipulate, and assess content, including the Accessibility checker , Screenreader helper , and Paste special .

What do I do about attendance and participation?

Use Zoom Video Conferencing to mitigate the academic impact to students who are sick and/or are considered high risk. This synchronous collaboration tool can be used to conduct and record online lectures, set up group meeting spaces, and more—all with annotation and whiteboard capabilities. NOTE: Zoom is continuously updating its platform security and features. For the latest information, visit the Zoom Help Center at

How do I help my students if they have problems with the technology or don't have access to a computer?

The Cougar Connect Information Desk is ready to help your students with technology issues, such as accessing CCC email, Moodle 101, myClackamas accounts, and connecting to resources they need. All college campuses and student services will remain open, so you can direct students to the computer lab nearest them. Additionally, Moodle Help provides answers to the most frequently asked questions, to include: How do I get the Moodle Mobile App? on my phone.

Upcoming Moodle Trainings

NEW! OLC Workshops

    Need a Refresher?
    NEW! Moodle 3.10 Resources
    Self-Enroll Trainings
    Previous Moodle Version Resources

    Remember... you can always submit a ticket to discuss your specialized training/workshops needs.

    Need Help?

    Submit a ticket to Online Learning/Moodle Support for closed-captioning, Moodle troubleshooting, training/workshops, and Zoom accounts/toubleshooting, or...

    Schedule a Zoom appointment with the Online Learning and Educational Technology (OLET) team:

    We can also send you resource materials and/or design a session for your department or program.

    NOTE: Zoom is continuously updating its platform security and features. For the latest information, visit the Zoom Help Center at

    NEW! Zoom Faculty Resources

    Zoom Corporate Resources